Montag, 23. Februar 2009

New Website for LISCON

a couple of weeks ago we at LISCON decided to be part of VmWorld Europe - so we had to speed up some projects - e.g. a new website for Joomla. The old one was technically fine, but we all didn't like the design very much, so we decided to redo it.

First we started debating about using joomla again or going for typo3 or drupal. We need a kind of download portal to supply our customers with software updates and images. (LISCON builts a Linux based operating system for Thin Clients, a sophisticated management software for them and distributes Thin Clients with the OS, often the management software is on servers without internet connection for security reasons - so no direct update is possible - therefore the need for a download portal)

Because we had only 2 weeks for completing a new website, we decided to stick to joomla. In my experience as a customer expierence engineer joomla lacks beautiful and barrier-free html code, there are too much tables so I wasn't very enthusiastic about these aspects and a CMS needs special care to get a good usability. But this isn't going to be a pros & cons post about Joomla - 

We like it, you have to adapt to learn to use it but this happens very fast. We had great support from Hermann, who has got much experience with Joomla, this helped a lot.

First I did a couple of designs with different approaches, more text based, more web2.0 like ...

this one is more text like and should be like a warning what we would get if using too many of the features CMS offer - there's news, blogposts, polls, events, blogroll etc - all that kind of stuff nice for a private blog but distracts a lot - a perfect example is http://www.smashing-magazine.com/ - a great resource for design but you do not know where to look at ...


There are Joomla Templates you could buy and adapt, but this would have meant too much restrictions:

And this is the Design we chose - nice, clean and you get the message immediately. There is no drop down menu - they are always a pain in the web and are used way too often. As well we did not use the 2 menu navigation joomla offers - what's the sense behind that anyway? (Example: I love the design of the citrix website - but there are 2 menu bars with drop down menus, it's not completely bad but not great either)


Yesterday we had fun with joomfish and copied the text into our site and my photoshop went hot ;)

We went on Air  at 8a.m. today and I'm very happy with the website, it's great. There will be some minor improvements in the following weeks and all products will be reshot - thus supplying new material for illustrations.

so have a look at it if you want: www.liscon.com

Any feedback - I'll listen - erm read!



Dienstag, 10. Februar 2009

seagate support - it is a neverending story

after 2 weeks waiting time I finally received a mail from the seagate support team germany - wich actually says that I should contact them if I really have a problem with my hdd which nearly never happens in their view.

SEAGATE: I wrote you already a email stating that my HDD is DEAD.
READ WHAT I WRITE - and don't send me that generic nonsense again and again. I'm not gonna read your FAQs etc...



If you wanna read this .... go ahead

Bei einer geringen Anzahl von Seagate Barracuda 7200.11 Festplatten wurde ein Firmware-Problem festgestellt welches darin resultieren könnte, dass auf die Festplatten nach einem an- und ausschalten nicht mehr zugegriffen werden kann. Die betroffenen Produkte sind Barracuda 7200.11, Barracuda
ES.2 SATA, und DiamondMax 22. Aufgrund einer Analyse der "Field Return Data" glaubt Seagate, dass die betroffenen Festplatten so wie sie sind verwendet werden können. Allerdings bieten wir als Teil unserer Verpflichtung unseren Kunden gegenüber eine kostenlose Firmware-Aktualisierung an.

Bitte klicken Sie hier
(http://seagate.custkb.com/seagate/crm/selfservice/search.jsp?DocId=207931),
um zu den/die Knowledgebase-Artikel zu gelangen, welche(r) den genauen Vorgang zur Aktualisierung Ihrer Festplatte detailliert.

Im unwahrscheinlichen Fall, dass Ihre Festplatte davon betroffen sein sollte und Sie nicht mehr auf Ihre Daten zugreifen können, befinden diese sich weiterhin auf dem Laufwerk und es ist dadurch kein Datenverlust entstanden. Sollte auf Ihr Laufwerk nicht mehr zugegriffen werden können, klicken Sie bitte hier
(http://seagate.custkb.com/seagate/crm/selfservice/search.jsp?DocId=207931)
um uns für weitere Hilfe direkt zu kontaktieren.

HINWEIS: Sollten Sie den Seagate Support wegen eines anderen Problems oder anderen Produkts kontaktiert haben, wenden Sie sich bitte an http://www.seagate.com/www/de-de/about/contact_us/ um eine E-Mail einzusenden. Vielen Dank.

Seagate Support



I got the same in English

Thank you for contacting Seagate Support.

A firmware issue has been identified that affects a small number of
Seagate Barracuda 7200.11 hard drive models which may result in data
becoming inaccessible after a power-off/on operation. The affected
products are Barracuda 7200.11, Barracuda ES.2 SATA, and DiamondMax 22.
Based on the low risk as determined by an analysis of actual field return
data, Seagate believes that the affected drives can be used as is.
However, as part of our commitment to customer satisfaction, Seagate is
offering a free firmware upgrade.

Please follow this link
(http://seagate.custkb.com/seagate/crm/selfservice/search.jsp?DocId=207931)
to enter the Knowledge Base article(s) detailing the steps to update your
drive.

In the unlikely event your drive is affected and you cannot access your
data, the data still resides on the drive and there is no data loss
associated with this issue. If your drive is no longer accessible, contact
us directly for further assistance at
http://www.seagate.com/www/en-us/about/contact_us/.

NOTE: If you have contacted Seagate Support regarding a separate issue or
about another product, please visit
http://www.seagate.com/www/en-us/about/contact_us/ to submit an email.
Thank you.

Seagate Support



Samstag, 7. Februar 2009

barcamp klu

barcamp klu läuft super, viele Leute, meinerseits gibts morgen mit mgratzer geotagging mit iphone & Navi Session. Die alte Schreibmaschine die ich mitnahm kommt gut an, Fotos und Texte folgen ;)